Job Type

Responsibilities

• Works with account services team to open all agency jobs and issue project briefs.
• Maintains and publishes a weekly production report (from FP) of all jobs and their status to ensure all departments are advised of schedules and job progress.
• Posts a daily “hot sheet” listing the most pressing jobs for the day -- account services and creative teams have access to this report through Google Docs or Google Sheets.
• Regulates time to allow for internal review of all concepts with the creative director and account executive.
• Reviews daily work schedule and expedites urgent jobs that arise.
• Communicates through account executives when it is necessary to contact clients for any materials, information, etc., required to complete scheduled projects.
• Engages clients directly only as requested by account executives or agency leadership.
• Provides proofs to account executives for client approval.
• Process any job “change orders” from the account services team.
• Reports any problems affecting due dates to account executives.
• Retrieves client-approved materials from account executives to continue production process.
• Ensures jobs are officially approved by the account executive and client.
• Notifies the account executive when a job is finished so s/he can review, update the job status to “ready for pricing” thus alert the accounting team the job is ready to bill.
• Supports account service and creative teams with ancillary production responsibilities such as preparing estimates, proofreading, obtaining ad specifications and extensions from media team and maintains updated agency sample files.

Qualifications

• This person must possess excellent communication skills, an ability to balance multiple priorities and deadlines, strong decision-making skills, a passion for details, great energy, along with a collaborative attitude and flexible team-oriented approach to working with others.

Education Requirements